Privacy Policy

1. Introduction

Welcome to SupportLocator ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our school matching services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth or age
• Educational background and interests
• Preferred areas of study
• Geographic preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

3. How We Use Your Information

We use the information we collect to:

• Match you with educational institutions that fit your goals and preferences
• Share your information with schools, colleges, universities, and their representatives who may contact you about educational opportunities
• Communicate with you about our services, including responding to inquiries
• Send you promotional communications (with your consent where required)
• Improve our website and services
• Analyze usage trends and user behavior
• Comply with legal obligations
• Protect against fraudulent or unauthorized activity

4. Sharing of Your Information

We may share your personal information with:

• Educational Institutions: Schools, colleges, universities, and their authorized representatives who may contact you regarding educational programs and opportunities
• Service Providers: Third-party vendors who assist us in operating our website and conducting our business
• Marketing Partners: Companies that help us deliver relevant educational content and offers
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

By submitting your information through our website, you expressly consent to being contacted by educational institutions and their representatives via phone, email, and/or text message, including through automated means.

5. Cookies and Tracking Technologies

We use cookies, pixel tags, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Deliver targeted advertisements
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Third-Party Advertising

We may use third-party advertising companies, including Facebook (Meta), Google, and others, to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide advertisements about goods and services of interest to you.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Do Not Sell: Request that we do not sell your personal information (where applicable)

To exercise any of these rights, please contact us using the information provided below.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale or sharing of your personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: